PRIVACY POLICY – SNOW.COMM
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1. GENERAL INFORMATION
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The protection of your personal data is of particular importance to us. We process your data exclusively in accordance with legal requirements (GDPR, TKG 2003).
This Privacy Policy provides information about the nature, scope, and purpose of the processing of personal data in connection with our activities as a communications agency and our website.
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2. DATA CONTROLLER
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SNOW.COMM
Höttinger Auffahrt 5
6020 Innsbruck
Email: comm@snow.at
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3. PERSONAL DATA
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We process personal data that you voluntarily provide to us or that is collected in the course of our business relationship.
These include, in particular:
Name
Email address
Phone number
Company information
Communication content
Project-related information
IP address
Usage data (website)
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4. LEGAL BASIS
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Your data is processed on the following legal grounds in accordance with Article 6 of the GDPR:
Performance of a contract and pre-contractual measures (Art. 6(1)(b) GDPR)
Compliance with legal obligations (Art. 6(1)(c) GDPR)
Legitimate interests (Art. 6(1)(f) GDPR)
Consent (Art. 6(1)(a) GDPR)
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5. PURPOSE OF DATA PROCESSING
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Your data is processed for the following purposes:
Processing inquiries
Preparing quotes
Carrying out projects
Communication in the context of collaboration
Marketing and analysis (only with consent)
Compliance with legal obligations
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6. CONTACT US
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If you contact us via email, phone, or the contact form, the information you provide will be stored for the purpose of processing your inquiry and for any follow-up questions.
The processing is based on Article 6(1)(b) of the GDPR.
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7. WEBSITE AND COOKIES
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Our website uses cookies. These are small text files that are stored on your device.
Processing is carried out:
for technically necessary cookies based on legitimate interests (Art. 6(1)(f) GDPR)
for analytics and marketing cookies based solely on your consent (Art. 6(1)(a) GDPR)
You can adjust your cookie settings at any time using the cookie banner.
Hosting
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Our website is hosted by an external hosting provider. In this process, personal data—in particular IP addresses, access times, and technical log data—is processed.
Data processing is based on our legitimate interest in the secure and efficient operation of the website, in accordance with Article 6(1)(f) of the GDPR.
A data processing agreement has been entered into with the hosting provider.
Cookie Consent Management
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We use a consent management tool to manage consent. This tool stores information about consent that has been granted or revoked.
The processing is carried out to fulfill our legal obligations pursuant to Article 6(1)(c) of the GDPR.
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8. SSL OR TLS ENCRYPTION
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For security reasons and to protect confidential content, this website uses SSL or TLS encryption. This ensures that data transmitted through this website is protected and cannot be intercepted by third parties.
You can recognize an encrypted connection by the "https://" in your browser's address bar and by the padlock icon in the browser bar.
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9. FORMS (WPForms)
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We use contact forms on our website.
The data you enter will be processed to handle your request. This processing is based on Article 6(1)(b) of the GDPR.
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10. GOOGLE ANALYTICS
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This website uses Google Analytics, a web analytics service provided by Google Ireland Limited.
Google Analytics uses cookies that enable the analysis of website usage. The information generated in this way is generally transmitted to Google's servers and stored there.
Data processing is carried out exclusively on the basis of your consent in accordance with Article 6(1)(a) of the GDPR. It cannot be ruled out that data may be transferred to the United States. In this case, the transfer is based on appropriate safeguards (standard contractual clauses).
Google Analytics uses IP anonymization. Users' IP addresses are truncated within the European Union before being transmitted. The legally required retention period is observed.
A data processing agreement has been entered into with Google.
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11. META PIXEL
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This website uses the Meta Pixel from Meta Platforms Ireland Ltd. This allows us to track user behavior after they have arrived on our website via an ad.
Data processing is based on your consent in accordance with Article 6(1)(a) of the GDPR. In this case as well, data may be transferred to the United States.
With regard to the processing of personal data in connection with the Meta Pixel, we share joint responsibility with Meta Platforms Ireland Ltd. in certain cases.
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12th NEWSLETTER
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If you subscribe to our newsletter, we will use your data solely for the purpose of sending you information. Subscription is handled via the double opt-in process. Data processing is based on your consent in accordance with Article 6(1)(a) of the GDPR. You can unsubscribe from the newsletter at any time.
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13. SOCIAL MEDIA
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We maintain profiles on social media platforms. When you visit our profiles, personal data may be processed by the respective platform operator.
This processing is carried out under the sole responsibility of the respective provider. For certain processing operations, there may be joint responsibility with the respective platform operators in accordance with Article 26 of the GDPR.
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14. DATA SHARING
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Your data will only be shared when necessary, in particular with:
IT Service Providers:
Hosting Providers:
Project Partners:
Data may be transferred to third countries. In such cases, we ensure that appropriate safeguards are in place. We have entered into appropriate data processing agreements in accordance with Article 28 of the GDPR with all service providers who process personal data on our behalf.
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15. DATA SECURITY
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We use technical and organizational measures to protect your data from loss, tampering, and unauthorized access.
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16. RETENTION PERIOD
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Your data will be stored only for as long as is necessary for the respective purposes or as required by statutory retention obligations.
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17. YOUR RIGHTS
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You have the right to:
Right of Access (Art. 15 GDPR)
Right to Rectification (Art. 16 GDPR)
Right to Erasure (Art. 17 GDPR)
Right to Restriction of Processing (Art. 18 GDPR)
Right to Data Portability (Art. 20 GDPR)
Right to Object (Art. 21 GDPR)
If you believe that the processing of your data violates data protection law, you may file a complaint with the Austrian Data Protection Authority.
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18. CONTACT
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If you have any questions about data protection, please contact us at: comm@snow.at
Current version as of May 20, 2026